DJI Enterprise Shield Plus (M300 RTK) AU
Brand-new and unactivated aircraft. · Activated less than 72 hours. ·Aircraft approved via video verification. · Repaired in an official DJI Service Center (within 72 hours of receiving email invitation)
*Available for Above Products.
DJI Enterprise Shield is a service plan specially designed for DJI Enterprise drones. Providing complete accidental coverage and premium protection options that allow unlimited drone replacements – DJI Enterprise Shield offers the most comprehensive reassured flying experience ever developed specifically for the needs of commercial drone fleets. DJI Enterprise Shield allows you to fly with peace of mind and focus on the task at hand. DJI Enterprise Shield is flexible and customizable, offering two packages providing tailor-made and comprehensive services based on your needs: Enterprise Shield Basic comes into effect at 0:00 on the start date and expires at 24:00 on the expiration date, as specified in the service agreement. For damage to drones or payloads caused by operator error or accident during normal use and operation. Two replacements are offered, and each replacement costs a small additional fee. Supported models include the Matrice 200(Matrice 200 V2), Matrice 210(Matrice 210 V2), Matrice 210 RTK(Matrice 210 RTK V2), Matrice 300 RTK, Phantom 4 RTK, Phantom 4 Multispectral, Mavic 2 Enterprise Series, Zenmuse Z30, Zenmuse X4S, Zenmuse X5S, Zenmuse H20 and Zenmuse H20T. Enterprise Shield Plus comes into effect at 0:00 on the activation date and expires at 24:00 on the expiration date as specified in the service agreement. Free repair or replacement service is available for damage to drones or payloads due to operator error or accident during normal use and operation. Replacement service will be provided for the following models: Matrice 200(Matrice 200 V2), Matrice 210(Matrice 210 V2), Matrice 210 RTK(Matrice 210 RTK V2), Matrice 300 RTK,Phantom 4 RTK, Phantom 4 Multispectral, Zenmuse Z30 , Zenmuse X4S, Zenmuse X5S, Zenmuse H20 and Zenmuse H20T. DJI requires the original product to be returned as part of the replacement process. The original product will become the property of DJI. Replacement products sent by DJI become the property of the coverage owner. A fee equivalent to the damage assessment cost for the original product will be deducted from the owner’s total coverage amount. Zenmuse XT and Zenmuse XT2: Only free repair services will be provided. To prevent interruptions to your workflow, you can choose to have a backup device provided by DJI sent to you while your product is under repair. The backup device has the equivalent function to the original device as well as the performance and reliability of a brand-new product (replacement devices may have minor cosmetic defects). Following the repair of your device, an amount equivalent to the repair fee will be deducted from your coverage amount. Loaned payloads need to be exchanged with repaired payloads. If during the loan period backup payloads are damaged, DJI will deduct an amount equivalent to the repair fees for the loan device from your coverage amount.
What is the difference between DJI Enterprise Shield Basic and Enterprise Plus?
1) The number of replacements: A maximum of two replacements are provided for one year for Enterprise Shield Basic. Unlimited number of replacements for one year within the guaranteed coverage amount is provided for owners of Enterprise Shield Plus. 2) Replacement fee: Enterprise Shield Basic requires a separate fee paid for two replacements, while replacements for Enterprise Shield Plus are provided free of charge. 3) Logistics service: Enterprise Shield Plus replacement service provides overnight delivery, while Enterprise Shield Basic provides free land freight. 4) Additional services: There are no additional services for Enterprise Shield Basic. Free use of a backup device is available for Enterprise Shield Plus. 5) Shared coverage: Coverage amount can be shared between different models for Enterprise Shield Plus. Coverage cannot be shared under Enterprise Shield Basic. 6) Service mode: Under Enterprise Shield Basic, two paid replacement services will be provided to coverage owners. Under Enterprise Shield Plus, free repair and unlimited replacement services within the limit of the coverage amount are available to coverage owners. 7) Coverage: For Enterprise Shield Plus, a fee equivalent to the damage assessment cost for the original product is deducted from the coverage amount. Under Enterprise Shield Basic, the coverage amount is not used for deduction. DJI additional information